May 24, 2021

UX Mentorship: The Role of UX Audits and Design Reviews

By Ward Andrews

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UX audits and design reviews are two of the most practical tools in an effective UX mentorship program. Audits identify where a product or team's skills need work. Design reviews reinforce best practices on an ongoing basis as that work unfolds. Together, they give mentorship real-world grounding that generic training simply can't replicate.

What Is UX Mentorship and Why Does It Matter?

Mentorship is one of those concepts that sounds straightforward but gets slippery fast when you try to define it in practical terms.

Some mentorships are one-off experiences, often bundled into a bootcamp, workshop, or certification program to help you land a job or internship. Others are long-term engagements with consistent meetings that grow the relationship between mentor and mentee over time.

At Drawbackwards, we're biased toward the latter. The value of a mentorship comes from learning and growing together over the long haul. That's why we've deliberately built our UX training around a mentor-mentee model.

When we offer training to clients, our UX design leaders serve as mentors committed to providing tangible insights and guidance based on how their mentees are actually developing. That's where UX audits and design reviews come in.

What Is a UX Audit and What Does It Reveal?

A UX audit is a structured evaluation of a product or service that identifies areas for improvement, both in the experience itself and in the skills of the team that built it.

One of the greatest things a mentor can offer is the expertise to spot trouble areas the mentee doesn't even know are there. Most of our training is with individuals and teams who have been working on a product or service for some time but aren't sure how user-friendly the overall experience actually is.

UX and product audits let us evaluate two things at once:

  • What the product or service needs to boost its user experience
  • What skills and competencies the individual or team needs to develop

The other advantage of starting with an audit is that it gives our mentors a real-world case study to anchor their recommendations. Talking about a UX skill in theory is one thing. Being able to point to a tangible example in the mentee's own work is something else entirely.

By rooting the training in the actual product, we put our analysis into context and help clients see what they've been missing in their own work.

How Do Design Reviews Reinforce UX Best Practices?

Design reviews serve a similar purpose to UX audits, but the difference is timing.

Mentorship at its most basic is a constant conversation over time. Design reviews give us a way to structure that conversation with our mentees throughout the engagement.

These are recurring check-ins that happen as we introduce new concepts, run training programs, or work on skills development. We review the design or code the mentee has put together and offer insights and recommendations that make sure best practices are baked in from top to bottom.

When we're working with whole teams, design and code reviews are especially effective at getting everyone on the same page through a group conversation. Our mentors come in at key points in the product life cycle with fresh eyes and help the team see things they may have missed.

We bake design reviews into our training programs because they do something a one-time session can't: they regularly reinforce concepts in a practical setting and continue building on the skills individuals and teams are actively trying to develop.

They also hold mentees accountable and let us check whether the training is actually sticking. If the same problem keeps showing up in the design or code, we know we need to try a different approach.

Why Long-Term Mentorship Outperforms a One-Day Workshop

The perceived cost savings of a quick workshop or one-day training program don't hold up against the value of building trust over time.

Our mentorships don't just reinforce the concepts and skills you want to embed in your teams. They give mentees the confidence to try new things and push beyond their comfort zones. That's how you create true UX design leaders who will be genuine influences on your team and across your organization for years to come.

If you're looking for mentors to take your skills or your team's skills to the next level, start a conversation with us about your goals and aspirations.


FAQ

What is the difference between a UX audit and a design review? A UX audit is typically done at the start of a mentorship to evaluate an existing product and identify gaps in both the experience and the team's skills. A design review is an ongoing, recurring check-in that happens throughout training to reinforce best practices as new work is created.

How does a UX audit help with skills development? A UX audit gives mentors a real product to work from, so recommendations are grounded in the mentee's actual work rather than abstract theory. It makes it easier to show, not just tell, what good UX looks like and where improvement is needed.

Why is long-term UX mentorship more effective than a bootcamp or workshop? The value of mentorship compounds over time. Consistent meetings build trust, allow for course correction, and give mentees space to develop confidence gradually. A one-day workshop can introduce ideas, but it can't embed them.

Who benefits most from UX mentorship with audits and design reviews? Individuals and teams who have already been working on products or services but are unsure how user-friendly their work actually is. If you've built something and want to know whether you've built it well, and want to grow the skills to do better next time, this kind of mentorship is for you.

How often do design reviews happen during a UX training program? Design reviews are recurring throughout the engagement. There's no fixed universal cadence since it depends on where the team is in the product life cycle, but the goal is for them to happen regularly enough to catch recurring issues and keep the training on track.

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